BUILD · Operations / Module 3 of 6Locked
M14
Workflow Design
Work moves by phone call, WhatsApp and memory. Things fall through the gaps between people.
Why this module matters
A designed workflow, with defined stages, owners and rules for entering and leaving each stage, makes work visible and predictable. Problems are seen while they are still small, and managers can spend their time on exceptions rather than on status updates.
Inside this module
- A business case to work through, and the decision it forces
- The business problem and why it matters, in full
- The concept and a practical framework for the analysis
- Diagnostic questions for your own business
- A step-by-step worked example with real numbers
- An interactive template: Workflow design canvas
- How to interpret your results and record your decision
- An editable action plan and a management routine to keep the change alive
This preview shows what the module covers. The full module opens with access to the BUILD category (Build: put the right systems, people and processes in place.): USD 118.80 · KES 15,444.00.
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Get access to the whole BUILD category.
USD 118.80KES 15,444.00
All 20 Build modules. You buy the category, not single modules.
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