School: Diagnose · Diagnosis and root cause
Diagnosis
Finding the real problem behind the symptoms.
6 modules, in the order we recommend taking them.
- M06DiagnoseSymptoms vs ProblemsLate deliveries, angry customers and missing cash are symptoms. Fixing them one by one rarely fixes the business.You leave withA symptom-to-cause map for your most persistent issue~5 min · MapExplore module
- M07DiagnoseFinding the Root CauseThe first explanation is usually a person. The real cause is usually a system that lets the failure repeat.You leave withA root-cause analysis for one recurring failure~5 min · WorksheetExplore module
- M08DiagnoseFounder DependencyApprovals, pricing, key customers and problem-solving all route through one person. The business waits.You leave withA founder-dependency score with the first three handovers identified~5 min · DiagnosticExplore module
- M09DiagnoseDiagnosing the Operating ModelProblems rarely sit in one department. They sit where functions, owners, rules, processes and tools fail to connect.You leave withYour business mapped on the KEI&S Operating Model~5 min · DiagnosticExplore module
- M10DiagnoseReading Business HealthProfit is a lagging signal. By the time it falls, the causes have been visible for months.You leave withA short set of leading indicators for business health~5 min · DiagnosticExplore module
- M11DiagnoseDiagnosing a ProcessWork slows, errors repeat and nobody can say where. The process has never been looked at end to end.You leave withA diagnosed process with its three biggest failure points~5 min · WorksheetExplore module
Teaching cases used in this area: The ERP That Didn't Fix Anything · The Founder Bottleneck · The Business That Cannot Run Without Its Founder · WhatsApp Is the CRM · Growth Broke the Business
Next step
Start with what is actually happening.
Tell us what is happening in your business. We will help identify the appropriate next step.
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