MANAGE · Finance / Module 4 of 7Locked

M35

Receivables and Collections

Customers pay when they choose. Credit terms are agreed case by case and followed up when someone remembers.

Why this module matters

A clear credit policy and a consistent collections routine collect cash faster. They also protect customer relationships, somewhat counter-intuitively, because the rules are the same for everyone and the conversation is no longer personal.

Inside this module

  • A business case to work through, and the decision it forces
  • The business problem and why it matters, in full
  • The concept and a practical framework for the analysis
  • Diagnostic questions for your own business
  • A step-by-step worked example with real numbers
  • An interactive checklist: Collections routine
  • How to interpret your results and record your decision
  • An editable action plan and a management routine to keep the change alive

This preview shows what the module covers. The full module opens with access to the MANAGE category (Manage: bring clarity to the numbers and decisions.): USD 77.22 · KES 10,038.60.

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M35 Receivables and Collections · Modules · KSL