Section 06 · Institutionalise · Can the business run without me?

Institutionalisation

6 modules · Making the business independent of any one person.

Part of the INSTITUTIONALISE curriculum. Access all INSTITUTIONALISE modules: USD 35.64. See INSTITUTIONALISE access →

  1. M57 · Module 1 of 6

    Founder Transition

    Tool: Transition plan

    The founder wants to step back, but relationships, knowledge and decisions still sit with them.

    Why it mattersA planned transition protects the business, its employees and its value. A business whose operation depends on its founder is worth considerably less to a buyer, a lender or a successor than one that does not, because much of its value would leave with the founder.

    You leave withA staged founder transition plan with dates.

    Related: M08 Founder Dependency · M59 Second-Line Leadership · M60 Succession · M58 Governance

    Illustrative teaching case: The Business That Cannot Run Without Its Founder

    Open M57 →
  2. M58 · Module 2 of 6

    Governance

    Tool: Governance starter kit

    Owners, family and managers make decisions informally. Nobody holds the managers – or the founder – to account.

    Why it mattersProportionate governance, meaning a board or advisory board, clear roles for owners and for managers, and regular oversight, improves the quality of decisions, reduces conflict and builds confidence with lenders, investors and partners.

    You leave withA governance structure proportionate to your business.

    Related: M20 Decision Rights · M44 Decision Systems · M60 Succession · M55 Business Risk

    Open M58 →
  3. M59 · Module 3 of 6

    Second-Line Leadership

    Tool: Leadership assessment

    The founder has managers in title, but they wait for instructions. There is no leadership team.

    Why it mattersA capable second line of leadership is what allows the founder to step back, the business to scale beyond one person's span of attention and the business's value to be transferred to a buyer or successor. It is the human counterpart of the systems and processes built in earlier Sections; systems require people who can run them without supervision. It is also the investment that founders most often defer, because developing managers is slow, uncertain and involves tolerating mistakes that the founder could have prevented by doing the work personally.

    You leave withA development plan for your management team.

    Related: M21 Delegation · M57 Founder Transition · M18 Organisation Design · M24 Performance Management

    Open M59 →
  4. M60 · Module 4 of 6

    Succession

    Tool: Succession planning worksheet

    Nobody has decided who will lead or own the business next. The question is avoided until it is urgent.

    Why it mattersPlanned succession protects the business, its employees and the family. It takes years to prepare a successor, because the capabilities required to lead a business are developed through experience that cannot be compressed. Structuring ownership properly also takes time, and the legal and tax consequences of doing it hastily can be severe.

    You leave withA succession plan for leadership and ownership.

    Related: M57 Founder Transition · M58 Governance · M59 Second-Line Leadership · M61 Business Continuity

    Open M60 →
  5. M61 · Module 5 of 6

    Business Continuity

    Tool: Continuity plan

    One outage, one departure or one lost laptop would stop the business. No one has planned for it.

    Why it mattersContinuity planning protects revenue, customers and reputation during a disruption. It also forces the business to document critical knowledge and to back up critical data, which is valuable in its own right, because it reduces the business's dependence on individuals and on single points of failure.

    You leave withA continuity plan for your most critical processes.

    Related: M55 Business Risk · M30 Data · M13 Standard Operating Procedures · M60 Succession

    Open M61 →
  6. M62 · Module 6 of 6

    Building a Business That Can Operate Without the Founder

    Tool: Founder-independence scorecard

    The business is profitable and respected, and cannot run for a month without its founder.

    Why it mattersA business that can run without its founder is more resilient, because it does not depend on one person's health, availability or judgement. It is more valuable, because its profits do not leave with the founder. And it is more rewarding to own, because the founder is no longer a prisoner of the business's need for them.

    You leave withA founder-independence scorecard and a two-year roadmap.

    Related: M57 Founder Transition · M08 Founder Dependency · M58 Governance · M09 Diagnosing the Operating Model

    Illustrative teaching case: The Business That Cannot Run Without Its Founder

    Open M62 →

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